New Media Archives - Brandsplat

During the yesteryears of the dot com craze, companies scrambled to get branded websites up more from herd mentality than from fully understanding why they needed one. For most companies at the time, websites were mostly used as a platform to broadcast their marketing communications to potential customers and brand evangelists. Today, there has been a tectonic shift away from broadcasting out to the consumer to inviting them in and allowing for them to play an significant role in branding and marketing efforts. We’re seeing a shift from the one-way communication model where brands blare out messaging to consumers (think old disruption-based media like television, outdoor, print etc.) to the two-way conversation model (think opt-in social networking, user generated content, blogging, etc.) where advertising and communication are taking place in real time.

One such company that has embraced this model and has transformed the way they communicate is Chik-Fil-A. For those of you who don’t know, Chic-Fil-A is famous for their “Eat more Chikin” campaign delivered by cows who started a quest to convince humans to choose chicken over beef. The humorous campaign started in 1995 and slowly has successfully integrated the two-way stance on communications. While the company has not abandoned traditional media, they have beefed up (sorry about the pun) their online media with a bevy of new outlets that enable their customers to take part in their marketing and communications. And they’re at it again. Along with a healthy Facebook and Twitter presence, Chic-Fil-A recently launched a microsite (EatMoreChikin.com) which, according to clickz,

“…is the latest attempt by the restaurant chain to turn its cows — well-known from TV commercials — into viral marketing thoroughbreds. Its launch follows the company’s successful build-up of one of the biggest Facebook presences in the restaurant niche.

Are you already a fan of the cows? Then you’re in for a treat this holiday season because according to a recent PRNewswire release, Chic-Fil-A is offering the coveted 2010 edition of their annual cow-themed calendar featuring spoofs on famous works of literature to discourage burger-eating throughout the country. Titles include: Ali Barbacue, Porter Pan, Jack the Flipper and The Three Brisketeers among others. You can pick yours up for six bucks at participating restaurants or you can order online. It’s a nice offering that makes for a great stocking stuffer. Hey, chalk one up for old media.

According to the 2009 State of the First Amendment Survey, most Americans prefer getting their news from traditional media.Â Â In a recent press release, Gene Policinski, vice president and executive director of the First Amendment Center said,

“…while new forms of obtaining information, including Twitter and social media are much discussed and growing in use, most Americans continue to rely on the same news organizations — including the news reports picked up by online news providers — on which they have relied for decades.”

This is not surprising since the majority of overall advertising budgets are still spent on traditional media, and only a fraction goes to new media. Wherever the most eyeballs go, so goes the budgets. But that small fraction continues to expand and will continue to grow as more people turn to the Internet for their information and entertainment needs. Some traditional media outlets have radically changed their models and have incorporated digital strategies like social media and blogging as part of their news network and are working with bloggers and tweeters to better take advantage of the digital frontier. However, some media sources, like AP News, are trying to regulate their content by putting forth strict guidelines designed to control how their stories are spread across the Internet. Last year, popular site TechCrunch announced it would ban articles and information coming from AP news in response to actions taken by AP News against a popular news aggregate which used their content without permission. More recently, TechCrunch wrote an interesting article titled,Â “Behind The A.P.’s Plan To Become The Web’s News Cop”.Â Also, in a recent ibrandcasting post, I wrote about popular bloggers in Germany who released a manifesto that appears to directly challenge traditional news outlets like AP News and promotes the free flow of information. The role of traditional media in the digital landscape is still a bit blurry. Whether traditional media embraces new technology or tries to mold it as they see fit, one thing is for sure; in the card game of news, traditional media still holds a pretty decent hand.