According to a recent New York Times article small businesses are utilizing micro blog technology like Twitter in lieu of advertising and marketing campaigns. According to the article, “small businesses typically get more than half of their customers through word of mouth, he said, and Twitter is the digital manifestation of that.” By microblogging, small businesses can broadcast deals and offers to loyal customers and those just interested in their business. Location based services like LA based Kogi and Coolhaus can tell their customers where they will be on any given summer day in the city of angels. I think the increase of small businesses is also due to the fact that business owners often don’t have time to think about marketing strategies; Twitter facilitates getting the word out. Plus, a business owner can tweet by phone app whilst ringing you up for that sushi sampler you just ordered. No need for fancy ad or flyer when you can tweet at your hearts content.
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