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Archives for February 2012

February 29, 2012 By Brandsplat Leave a Comment

Are Old Tweets Trash or Treasure?

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Hey Twitter marketing gurus — here’s a question for you: What would you pay to read and analyze old tweets sent by Twitter users over the last two years? Or the better question might be, why would anyone pay for old tweets? Marketing analysts are apparently willing to drop serious dollars on old tweets and Twitter is happily selling them to the highest bidder.

According to The Mail Online, the social data platform startup DataSift is the first company to get access into old tweets dating as far back to January 2010. Tweets are marketing gold as they offer insight into customers and their relationships with brands. And other marketing companies also are dying to get their hands on this demographic jackpot. Mashable is reporting that some 1,000 companies are on the waiting list to receive access to old tweets. DataSift is taking on the considerable task of analyzing billions of tweets and can potentially unlock all kinds of information about Twitter users. Current searches on Twitter.com only go back 7 days. DataSift can now go back two years and go beyond the basic keyword searches because it can analyze a topic and even hunt down tweets related to that topic.

Talk about thorough. Yet this new practice is not without questions and controversies. Already many have shamed Twitter for selling user-created content for their own financial gain. More have wondered about the privacy issues that could arise from selling user data, while others see the blatant sale of tweets as a death knell to the site’s independent spirit. There is no question that access to social media like sent tweets could be a treasure trove of user information. Big-time marketing firms and research companies are drooling at the chance to find out more about the 85 billion tweets that were sent last year alone. But the big question remains unanswered: Will this kind of research really help smaller businesses learn more effective methods of Twitter management and Twitter marketing? Only time will tell. In the meantime, if you’re dying for the information and have the big bucks to spend, get in line.

Filed Under: Social Media Management, Twitter Management, Twitter Marketing Tagged With: twitter management, Twitter marketing

February 28, 2012 By Dawn Walnoha Leave a Comment

Can Google+ Bring You New Blog Readers?

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We’ve talked about how Facebook can help your blog marketing a lot on these pages lately. It seems like weekly there are new ideas and innovations to get the world’s most popular social network to work for your blog. But Google+, with its 25 million (and growing) users, is an untapped goldmine for driving people to your company blog.

One of the biggest benefits of Google+ is how users can set up different “circles” or audiences. Instead of wrestling with two Facebook accounts, one business and one personal, Google+ gives you the option of having two circles that keep your social and professional lives separate without more account setup hassles. Once your circles are set, linking and distributing your blogs to your followers is super-easy. Using Google+ Sparks, the topics you blog about are easier for interested readers to find. Sparks are categories and keywords picked by you and tagged to your posts. This handy tool makes not only reading the content you want to read on Goggle+ incredibly easy but it also makes your own content easier to find.

Yet the most appealing reason to put your blog on Google+ is the Google factor itself. Every company blog writing expert is going to want to take a few minutes to check the little box on Google+ that reads “Help others find my profile in search results.” This tiny preference change can take your blog and profile from obscurity to high ranking. Google+ has the benefit of being the byproduct of the most powerful search engine on the planet… so why not utilize that?

Google+ certainly has the power to drive audiences and consumers to your blog and brand, but the question remains: Do you have time for another social media marketing endeavor? And with that, we’ll turn it over to you, lovely readers. Is Google+ worth the time and effort? Which brands do you follow on Google+? Let us know in the comments section!

Filed Under: Blog Marketing, Digital Engagement, Facebook Management, Facebook Marketing, Online Marketing Tagged With: Blog Marketing, blogging for business, Facebook for Business, Facebook marketing, Online Marketing, Social Media Marketing

February 27, 2012 By Brandsplat Leave a Comment

Tall Lessons on Facebook, Branding and Racism from Jeremy Lin

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With Tiger on the outs and Tebow too polarizing, the world of sports has been in desperate need of a hero who could potentially become a branding superstar, a headline-maker and an international sensation. No current figure from professional sports fits that bill better than Jeremy Lin. Thanks to a jaw-dropping winning streak earlier this month, Lin is suddenly an unlikely superstar — and an illustration in what’s right and what’s wrong with Facebook marketing and online brand management.

The 6-foot 3-inch tall Christian Asian-American Lin reluctantly joined Facebook; within days, his followers were in the hundreds of thousands. As a brand and personality, Lin is intriguing, different and enigmatic. On Facebook these are great traits to have but being an individual also opens the doors for a world of ridiculous and ignorant comments. ESPN has already canned one employee who spewed racist nonsense on Facebook, and hundreds of other anti-Asian comments have flooded his page from so-called fans.

Sigh. Lin’s presence and celebrity should be celebrated and as a global brand he should be one we are ready to embrace. Facebook in the same right should be the place where that can happen. But as it’s been noted by smarter folks than us, what’s wrong on Facebook is sometimes a mirror of what’s wrong with the world at large. But it’s not just on Facebook where Lin is misunderstood. Ben and Jerry’s attempted to pay tribute to Lin with an ice cream flavor entitled “Taste the Lin-Sanity.” Featuring lychee fruit and fortune cookies, all that was missing from this stereotype-fest was a miniature gong and dragon on the label. Yeesh. Lin was born in Los Angeles and grew up in the U.S., so this type of “ancient Chinese secret” packaging seriously missed the mark. Thankfully, the folks at Ben & Jerry’s realized it, too, and replaced the fortune cookie pieces with waffles.

While Lin is exciting to watching on the court, we as marketers and consumers are learning a thing or two about cultural sensitivity. Looks like we still have a long way to go.

Filed Under: Facebook Management, Facebook Marketing, Online Brand Management, Online Marketing Tagged With: Facebook marketing, online brand management

February 24, 2012 By Brandsplat Leave a Comment

Five Things You Might Have Missed!

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The Pope dabbles in Twitter marketing, a birthday boy melts Red Lobster’s butter and much, much more in this white-hot edition of the Five Things You Might Have Missed!

1.) Flashmobs, now less dorky: We happily laid branded flashmobs to rest. Honestly, we were thrilled to see them fade into the Internet mist. But Intel’s latest spin on flashmobs might have changed our minds. Armed with Intel Ultrabooks, mobsters popped up in locales all over Los Angeles to make fireworks, perform live music and create live digital art, all by using a laptop.

2) #IGaveTweetingUpForLent: It was bound to happen sooner or later — the Pope has gone cuckoo for Twitter marketing. His newest campaign? Tweeting during Lent to educate followers the on the reason for the season. The Pope started tweeting on Ash Wednesday and will continue until Easter morning. Pope Benedict sums up the brilliance and effectiveness of Twitter by saying, “In concise phrases, often no longer than a verse from the Bible, profound thoughts can be communicated, as long as those taking part in the conversation do not neglect to cultivate their own inner lives.” We totally agree, Popester.

3.) Remember Facebook Shopping? Us Either: It’s a trend that could’ve been but never really took off: Facebook shopping. Bloomberg reported this week that JC Penney, Gamestop and Nordstrom are all shutting down their Facebook stores after slumping sales and waning interest. More proof that not everything int the world of Facebook marketing is guaranteed to be a smash hit.

4.) No, Free Cheddar Bay Biscuits Do Not Count as a Meal: On the other end of the spectrum, Red Lobster is the most recent brand to cave to Facebook fan pressure… but this time it was for a worthy cause. 56-year-old Robert Mills bemoaned on his Facebook page how he couldn’t afford a birthday dinner for himself and thought Red Lobster should offer a free meal deal like other chains do. After some campaigning and cajoling by Buzzfeed, Red Lobster happily gave Mills a free birthday dinner. Aww.

5.) Pimp My TV: Named as the No. 1 trend to watch at this year’s SXSWi, “Me-TV” is exploding already (and the festival isn’t even for a few more weeks). Me-TV, or customized video programming, is the next big thing and everybody from P Diddy to Shelby.tv is eager to cash in on the craze. Think of it as all of your regular and online viewing in one place and controlled by you. Marketers will be next in line to see how Me-TV can work for brands. Stay tuned.

Filed Under: Digital Engagement, Facebook Management, Facebook Marketing, Five Things You Might Have Missed, Online Brand Management, Online Marketing, Social Media Management, Twitter Management, Twitter Marketing, Video Content, Viral Marketing Tagged With: Twitter marketing

February 23, 2012 By Brandsplat Leave a Comment

What Makes a Newsletter a Trendsetter?

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Last winter, a study entitled “The Social Breakup” made the claim that “77 percent of consumers report being more cautious about providing their e-mail address to companies versus last year.” Yet this year, the fear of being un-followed seems to have subsided and brands are back to refocusing their collective creative energies on email marketing campaigns. Thanks in large part to smartphones and tablets, branded content like newsletters are actually getting readers. In the spirit of this resurgence, we wondered what makes a really great, readable digital newsletter?

The easy answer is, as always, creative content. Nobody wants to read or even glance at a newsletter with zero personality. The best newsletters floating around the web have videos, articles with eye-catching titles and snazzy layouts that make a delete-happy reader stop dead in their tracks. The latest tablets are now equipped with direct access to personal emails, meaning newsletters with that extra zing are more likely to be devoured like popular blogs and websites are by tablet enthusiasts. There is no reason a company newsletter shouldn’t have the same visual impact that an online magazine or blog has.

Another thing all great newsletters have in common is a diversity in articles. Three pieces blabbing on about the same thing is no one’s idea of a party. It’s refreshing to read a newsletter that can balance all the marketing mumbo jumbo along with the human interest stories, product profiles and a little dash of humor, too. A variety of voices in newsletters helps shake up the monotony as well while lightening the work load for the online marketing guru. We love it when we see articles in newsletters written by the CEO as well as the mail room clerk and receptionist.

Yet the biggest component of a great email newsletter has to be the front page. That study we mentioned at the top of the blog also found “91 percent of consumers have unsubscribed from opt-in marketing e-mails.” This means our newsletters have to look great, read brilliantly and load in a matter of seconds. Otherwise, we wind up deleted and dumped like the emails that 91 percent said goodbye to. But great newsletters can be a snap, especially if you have the right people (that would be us, by the way).

Filed Under: Email Marketing, Online Brand Management, Online Marketing Tagged With: Branded Content, Online Marketing

February 22, 2012 By Brandsplat Leave a Comment

Michael Ian Black is a Social Media Ninja

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If you happened to be watching HGTV on Fat Tuesday during a House Hunters marathon hosted by Michael Ian Black and thought to yourself “that guy is everywhere,” you are not alone. Black, who rose to fame in the ’90s on cult cable comedies like Viva Variety and The State, is suddenly a hot commodity and can be seen online in a new series of ads for Expedia, on television and on nearly every talk show. And it’s all because the comedian knows how to flawlessly work social media marketing.

To date, Michael Ian Black has nearly 2 million Twitter followers and he keeps the masses entertained by tweeting endlessly. During his Mardi Gras gig, Black played House Hunters bingo with Twitter followers, mocked drunken parade goers and even took time out to promote his soon-to-be-released book, You’re Not Doing it Right. Black takes the Twitter engagement a step further by regularly re-tweeting responses from his followers, something even B-list comedians don’t do. Black has carefully crafted himself as a pop culture commentator — and what better place to discuss that topic than social media?

The actor and author has submerged himself in social media since 2009 and can also be found on Tumblr and even MySpace. Now, his book is already having bang up pre-sales on Amazon and he’s chatting with the likes of Esquire magazine. Black has gone from being that guy from some ’90s shows to a real social media-made celebrity. And while we can’t all expect our tweets to land our brands on television, Black’s story is proof that social media marketing works when you mix hard work with humor, personality and one-on-one engagement.

Filed Under: Facebook Management, Facebook Marketing, Online Brand Management, Online Marketing, Search Engine Marketing, Social Media Management, Twitter Management, Twitter Marketing, Video Content, Viral Marketing Tagged With: social media experts, Social Media management

February 21, 2012 By Brandsplat Leave a Comment

Should Your Blog Get Stuck on Pinterest?

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As we covered last week, Facebook czar Mark Zuckerberg is the latest celeb to join inspiration board site Pinterest. Non-stop buzz notwithstanding, Pinterest certainly has its limitations. Primarily, the super visual site simply won’t work for companies that aren’t image-based or don’t have physical merchandise. Pinterest is all about sharing pictures of things you love with followers who love the same things. So this concept won’t really be of any use to, say, a headhunting agency or accounting firm. But Pinterest can work incredibly well with your company blog if you happen to be in a “ooh, look at that” type of industry.

Food, fashion, interior design and exotic locations are the topics Pinterest users like to pin the most of. Therefore, any catering company, jewelry designer, furniture maker, or travel agent with a blog should really consider hopping on the bandwagon. If you’re in one of the aforementioned industries and you do blog, chances are you have tons of photos of what you do and what you’re working on to give your customers and readers a taste of your genius. Sharing those pictures on Pinterest is a snap and literally takes seconds. Once the photos are shared, users interested in your images will start pinning them, too. But the Pinterest possibilities don’t stop there. Art galleries, graphic designers, cartoonists, landscapers, wedding planners, ceramicists and florists who blog should consider “pinning” as a way to gather more readers, as well.

Again, Pinterest isn’t going to work wonders for every blog. Image-friendly blogging platforms like Tumblr seem to work better on Pinterest than text-friendly sites like Blogger. Also, Pinterest, like all social media marketing channels, takes time. As one would do with blog creation, Pinterest boards should be carefully curated and planned out to really convey your brand’s message. And like other social networks, gaining followers takes time and engagement as well. Don’t expect one fabulous photo of one of your products to bring in thousands of blog readers and buyers without a little work.

So let’s hear from you, readers: Have you had any success with marketing on Pinterest or do you think the whole thing is just something bored, crafty housewives like to do over a glass of wine? Sound off below!

Filed Under: Blog Content Management, Blog Marketing, Brand Engagement, Social Media Management Tagged With: blog creation, Social Media Marketing

February 20, 2012 By Brandsplat Leave a Comment

Even Bikini Babes Love Blogging!

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We tend to live by the philosophy that any brand can improve their digital image with a great blog. Good blog writing can truly give any business a voice that other forms of online marketing can’t. Almost weekly now, we read a new story about an unlikely personality or company who has helped transform their digital image by writing a highly-read blog. And no blogger is more unlikely than Sports Illustrated model Chrissy Teigen.

Teigen, who graces the pages of SI’s 2012 swimsuit issue for the third time in her career, was recently interviewed by the Wall Street Journal. The beauty naturally answered questions about her shoot for the annual men’s magazine drool-fest, but the Journal was more interested in her blog, So Delushious: Personal Random Ramblings from a Girl Who Loves Bacon and Can’t Be Fat.

Teigen says Twitter was the catalyst that helped her get blogging.

“I was basically tweeting all these amazing recipes and I was getting more and more feedback. I had a couple glasses of wine and started a WordPress blog,” she tells WSJ. “I’ll go off on complete tangents—I’ll start talking about lasagna and then start wondering what I’m going to do with my life. It’s important for me to gain credibility in the food world. I’ll often show photos of me throwing out a dish I tried to cook but screwed up.”

In addition to culinary school dreams, Teigen hopes the blog opens the door for a food and travel television show. With her 100k-plus followers on Twitter and her highly-bookmarked blog, we see no reason why Teigen can’t go from bikini babe to domestic goddess of Martha-like proportions.

The lesson here is simple: Whatever you’re passionate about, whatever your business does best, whatever you love—blog about it! And watch the readers and customers come running!

Filed Under: Blog Content Management, Blog Marketing Tagged With: Blog Writing

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BRANDSPLAT creates articles, blogs, social media, and all written content in the voice of your brand. Our clients include entrepreneurs, personalities, mid-size companies, and some of the world's biggest brands.

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