Brandsplat’s Secret Recipe, Part II

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Brandsplat's Secret Recipe

 

(Editor’s note: This is the second installment in our Secret Recipe series. If you missed the first helping of our tips on content marketing greatness, click here.)

Main ingredient alert: We’ve reached the part in the Brandsplat Secret Recipe where we disclose a big, protein-dense tip on successful content marketing. It’s the one that has moved more than one client to accuse us of using slight of hand and other forms of magic to boost their website traffic and conversion rates. (Hey, we’re not above that; if your coven has any tips, please let us know.) But getting more visitors to your site isn’t magic — nor is getting them to offer up their email address for your newsletter or to engage with your company or brand on social media.

In our first post, we listed several key ingredients to tasty content:

• Focus on benefits, not just features;

• Use the active voice;

• Use bulleted lists (see what we did there?); and

• Be brief.

And those are great tips. But this one’s even better:

Write to one audience member.

We know what you’re thinking: “What in the heck does that mean?” We mean you should write like you’re having a conversation — like you’re sitting with your next potential customer or client at a T-ball game, cheering on your kid’s team and chatting between at-bats. Write like you’ve just finished listening to them describe their needs and have an idea to share. After all, your business is built on anticipating those needs.

Writing with this in mind helps build a real connection between you and your audience for one simple reason: They feel that you are dialed in to them and their needs. They feel seen and heard and recognized. In a world in which most people struggle to connect meaningfully with others, this is a powerful tool — one that sets you apart from your competition.

So how come we’re giving away this tip? We know writing to a single audience member is a lot harder than it looks. It takes time, patience and creativity (in addition to awesome writing) — and most companies simply don’t have the resources to keep awesome writers on staff. That’s where we come in. If you’re looking to boost your Internet conversion rates, let us hear from you. Together, we can cook up a mighty fine dish. And stay tuned for more tips!

Don’t Miss an Opportunity: Understanding Facebook for Business

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Facebook for Business

Social media has taken a significant role in the marketing and operation of businesses in the digital age. This influence has been so profound that it has produced an entirely new type of marketing job in the form of a social media marketing specialist. Before hiring anyone to manage the social media for your company, it is important to have a basic understanding of the impact each social media community can have on your marketing efforts. In terms of Facebook for business, the key is to engage customers so that you remain at “top of mind” when the time comes to use your service.

Facebook is more about Branding and Customer Retention, Not Acquisition

It is important to understand when establishing a Facebook presence what your goals are. As any experienced social media marketing specialist can explain, each outlet has different uses in the marketing world, and Facebook is no exception. Many times, people think that if they set up a Facebook account for their company they will magically start getting likes, and their brand will simply explode due to all of the extra exposure. This is unrealistic.

Though Facebook will occasionally lead a customer to your company, and can be quite effective in that regard for certain industries, the simple fact is that the platform is not intended for businesses.  However, Facebook can work as a great tool to keep your business on your customers’ radar. By regularly posting updates, your product or service can stay fresh in peoples’ minds.

Your Only Expense is Time

Though there is the option to purchase Facebook ads, which can be very effective, the cornerstone of a successful Facebook marketing strategy does not require any paid advertising. The real keys to success are simple: keep a consistent voice and remain true to your brand, regularly make posts, and engage with customers. If your business is small, you may even be able to devote enough time each day to do this yourself.  If you can afford it, you can hire a company to monitor your account and keep your content fresh.

Ultimately, the key to success on Facebook is the same as any other marketing program. You need your message to stay in front of customers, and let them know that your value. By establishing this connection, you can help ensure that your business comes to mind when they need your service.

Hiring Again? Give Us a Try

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Hiring Again

Does it feel like you’re always hiring another communications person? Depending on the size of your company, you either have one person wearing multiple communications hats (writing press releases, handling social media and SEO, performing public relations work, writing blogs, managing your brand, creating videos… you get the idea) or one or more communications persons per category. Regardless, turnover is a pain (and sometimes crippling). This is why Brandsplat exists — to take on these worries for you and ensure you get consistent, spot-on communications without the headaches of turnover. Our stable of writers and communications consultants stand at the ready to assist you.

Case in point: Last week, we were able to help a client save gobs of money when he needed to replace two employees. Rather than hire another two employees with all the costs of benefits like medical/dental and paid time off, he came to us and was able to hire three of our freelance communications experts part-time AND get more years of experience and service out of the deal.

And don’t forget that turnover costs are largely hidden costs: Lowered productivity, overworked remaining staff, lost knowledge, training costs, interviewing costs, the HR staff that has to recruit your next hire, etc. An article in Inc. Magazine says these costs can run as high as 150 percent of the employee’s annual salary — “significant enough to make retention a high priority for your business.”

We have nothing against companies hiring workers on their payroll. But if you’re tired of hiring someone who’s not exactly what you need and watching them stay only long enough to start really performing before getting hired away, it’s time to consider hiring through Brandsplat. We’re experts at finding, training and retaining great people so that you don’t have to. When you’re ready to outsource your headaches, contact us.

Blog, Song — Same Diff

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Woman Playing An Acoustic Guitar In Spacious Warehouse

Writing a great blog is like penning a Top 40 hit. Whether you’re into Brad Paisley, Ani DiFranco, Romeo Santos or Paul McCartney, you know a great song when you hear one. There’s truth in a great song — be it emotional or comedic gravitas — and a perfect blend of lyrics and melody. A hit song has a great title, a catchy chorus, a revealing bridge and that extra something that makes you want to play it again.

The same is true with blog writing. Just as songs are really poems set to music, blogs are essays posted to a specific place on the Interwebs. Both require a unique take on a central theme, whether that’s love or marketing. They have to reach their audience with a message that feels like it’s crafted just for them.

As blog writers, our goal is to spark a feeling with your blog. In songwriting, that’s known as the hook. Just like the way hearing a heartbreak song makes you think of your long lost first love, we strive to write something that inspires your audience to connect emotionally with you and your business. Say you’re an accountant. That can be dry stuff, accounting. How do we make a hit out of that subject matter?

Well, the main job of any blog is to establish you or your business as a trusted source of a product or service. When I’m choosing an accountant, I want to know that he or she is informed, personable and easy to work with. Your blog can show these things directly (“New State Rules Go Into Effect July 1”) as well as by using accounting and money issues as a springboard (“Family Saves $437 on Disney Trip with This Simple Tip”). Let’s say I’m a busy marketing professional and mother of four. Which one am I going to click on? There’s your hook.

And if they end up wanting to “play it again,” they share the blog via social media and suddenly you’ve got a revolution on your hands.

If you like what you’re hearing, book us for your wedding contact us today to learn more about how Brandsplat ghost(song)writers can help make you a hit.