If your business is having a hard time making Facebook marketing work, take heart. Many companies, even many of the big guys, abandon Facebook efforts after a few months. The truth is this: Memorable Facebook-for-business campaigns take a lot of effort, creativity and time. The daily Facebook game can feel overwhelming, especially when even your best efforts are failing to yield results. Yet before you dramatically delete your page and log off of Facebook for good, here are three Facebook marketing rules that could change the way you use the social network.
Share: We’ve all ended up with “those brands” in our newsfeeds. You know, the ones who just blast us with boring advertisements and never really post anything worthwhile? The antidote to that is to share. Sharing cool images, relevant videos, important company milestones, new product photos and the like is far more interesting than just beating your followers over the heads with branded messages. Share the kind of posts you yourself would want to read and chances are your followers will want to read them, too.
Engage: “Engagement” is one of those buzzwords in Facebook management and marketing that we hear all of the time. And there’s a reason. Brands that can really get their followers engaged on social media have truly succeeded. Facebook posts that demand a response (like trivia questions or polls) get users involved, but that’s just the beginning. To dip your toes in the Facebook engagement waters, start with pictures. Photos are a simple and dynamic way to keep your users engaged. In fact, cool and talked-about pictures are 10 times more likely to go viral for a brand on Facebook than posts without images.
Interact: With social media, brands of any size have been given the golden opportunity to really reach out and talk to customers, critics and followers. Use Facebook to get consumers’ thoughts, to address changes in your business, to alert followers of last-minute deals and specials and mainly to find out what’s on their minds. Don’t have Facebook be a one-sided conversation. Use it as a tool to really get inside your followers’ minds and find out what is important to them.